Webinar discussion: Building ROI for customer communities
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
Here’s a controversial idea that may get me unfollowed by all my Community Nerd friends… What if the community space stopped chasing the Chief Community
“Great to meet you, what do you do?” This past weekend we hosted an event in our home for a large group of people. I
Yurii Lazaruk and I had a great time talking about … well… me. Yurii’s belief is that it’s important to understand the people behind the work.
I had a great conversation with my ol’ friend, Blake Ethridge of the The Community Hour show about community, the early days, and all the
WARNING: What lies ahead is a sappy, lovefest of a blog post. While it might be all squishy, it’s entirely heartfelt. Consider yourself warned. —
It seems hard to remember, but it’s only been a year since I merged Ant’s Eye View 1.0 with Sean O’Driscoll’s CGT Consulting to create
Here we go again! One of my colleagues at Ant’s Eye View just posted a new job opening on the Community Guy Job Board. That’s
Another must watch (no seriously) video from Clay Shirky. This dude is seriously amazing.
Last week I was reading this article about Secretary of State Clinton talking about Twitter’s role in the Iranian elections. Overall, it’s an impressive statement
Having successfully made it to Seattle, I’ve been caught up in the haze of work, two year old, and unpacking. What better time to point
Last week I shut down my laptop at the office, drove 20 minutes to my presentation at the BMA Dallas, and turned on my laptop
As many of you know, I do quite a bit of public speaking. Most of my engagements focus on social engagement and customer experience, specifically
The question often comes up, “How can I monetize [our presence on] Twitter?” (or blogs, or any sort of social media tool, really) Let’s step
On a recent trip to Seattle, I was invited to sit down with Blake from Visible Technologies for a short interview. The video below is
As you probably noticed, I’ve updated the look and feel here at CommunityGuy.com. In a matter of minutes, I found a great (and free) theme
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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