Blog

ASK: Career progression in Community Management

July 1, 2008

(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) If you’re interested in

Creating a great resume

January 31, 2008

(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Dovetailing the conversation about

My tips for a great presentation

January 27, 2008

(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) In the last few

How do I become a Community Manager? (Working Pro)

January 25, 2008

(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question: via yndygo: “How

How do I become a Community Manager? (College Students)

January 21, 2008

(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question: via several college

Follow-up: Hiring a community manager

January 18, 2008

Earlier this week as part of the Ask the Community Guy feature, I attempted to answer the question “How do you hire a community manager?“.

Announcement: Partnering with OCRN

One of the best things about my job (and this industry) is that I get the chance to work with truly kindred spirits. The people

April 8, 2008

Kindle for book reviewers?

In the course of a month, I usually get one or two advanced review copies of books about community/social media/business strategy/web culture. It’s fantastic that

April 4, 2008

Community lessons from Heather Champ

I’ve been meaning to post this for a while – Heather Champ, Flickr’s community manager shares some community lessons. Good stuff. (Thanks to Brian for

April 3, 2008

9 tips for creating a great customer collaboration session

Last week’s trip to Seattle for the Microsoft for the Microsoft Technology Summit 2008 got me thinking about the power of bringing customers and employees

March 31, 2008

How to get profiled on TechCrunch

At SWSWi, one of my many hallway conversations revolved around the trouble of getting profiled on TechCrunch. My fellow “mobile panelist” (thanks Chris Heuer for

March 28, 2008

What is Open-Innovation exactly?

What is Open-Innovation exactly? That’s the question that Dub Studios spotlights. Henry Chesbrough is Executive Director of the Centre for Open Innovation, a unit of

March 27, 2008

Microsoft Technology Summit ’08

Chris: “How would you like to attend the Microsoft Technology Summit in Redmond?” Me: “I use a Mac and don’t do development, you sure?” Chris:

March 26, 2008

Canon vs. Nikon: Who’s engaging their fans?

One of my LEGO community friends is an amazing photographer and has been a Canon fan for years. I remember him using Canon before I

March 26, 2008

Inspired Photography

In another medium jumping use of the Flickr API, I found PhotoTimeCapsule, from the photography geeks at Photojojo comes. Every couple weeks, the Time Capsule

March 26, 2008

We’re winning.

First they ignore you. Then they laugh at you. Then they fight you. Then you win. – Mohandas Gandhi Thanks to Doc Searls for pointing

March 25, 2008

Robert Stephens from GeekSquad is cool.

I know I linked to this the other day, but seriously, watch this. It’s well worth your time.

March 25, 2008

What “viral” really looks like…

I came across my all-time favorite YouTube video (embedded below) today and notice something amazing… look at the stats: 3.7 million views. Say that out

March 24, 2008

CONNECT

+1.214.566.5957
jake@jakemckee.com

CX 5essions

CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.