Blog

SXSW Survival Guide 2010

March 10, 2010

It’s that time of year again! This is a rehash of last year’s version, but that’s OK. It’s the same advice I’d give this year

The mind of a Community Manager

February 8, 2010

During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck

Linchpins and Community Managers: The artists of the business world

January 28, 2010

My colleague, Jackie Huba interviewed Seth Godin about his latest book, “Linchpin“. It’s a great interview, but in particular two things stand out to the

The loneliest job in business

January 25, 2010

While perhaps not the loneliest job in business, a Community Manager, especially the strategy building/implementing type is certainly at the top of the list of

Mommy Madness: The power of a single influencer

October 5, 2009

Last week on the Ant’s Eye View blog, I posted an interview with Amy Krause from Velocity Marketing. Velocity, together with CBS Radio and the

USS Green Bay, here I come!

August 24, 2009

A few months back, some bloggers were invited to fly onto the USS Nimitz, a working aircraft carrier. Reading the stories of the trip (here,

Rapid Fire – Saturday, August 02

Evolution – LEGO T-Shirt Fantastic T-shirt! I need to order one post-haste! Tags: tshirt, lego, dailylinks New ticket plan aims to keep Dallas fans out

August 3, 2008

Rapid Fire – Sunday, July 20

Twitter URL = Uniform Person Locator (UPL)? Interesting idea that with twitter.com/usernames, we finally have (at least to some extent) “permanent” personal URLS. Tags: twitter,

July 21, 2008

Rapid Fire – Saturday, July 19

Eye Candy IS A Critical Business Requirement “Visual design is more than styling. It is function.” Fantastic presentation! Tags: design, webdesign, dailylinks Quotes Daddy |

July 20, 2008

Rapid Fire – Thursday, July 17

Terminator Salvation Teaser There may be other Terminator 4 trailers, but this is the first I’ve seen. Damn, am I excited about this!! Tags: terminator,

July 18, 2008

Rapid Fire – Wednesday, July 16

10 Web 2.0 Ideas that Failed | Fast Company “With all of the hype surrounding Web 2.0 companies like Facebook, Flickr, and Twitter, it’s easy

July 17, 2008

Rapid Fire – Sunday, July 13

As Web Traffic Grows, Crashes Take Bigger Toll – NYTimes.com “Companies like Google want us to store not just e-mail online but also spreadsheets, photo

July 14, 2008

Rapid Fire – Saturday, July 12

Bill Moyers Journal . Watch & Listen | PBS I’m almost done with the (very, very troubling) book, “Blackwater”. This is part 1 of a

July 13, 2008

Rapid Fire – Thursday, July 10

Guy Kawasaki’s Famous Teriyaki Sauce > Start Cooking “Guy Kawasaki and startcooking.com team up to bring you this amazing BBQ marinade. Guy Kawasaki’s famous teriyaki

July 11, 2008

Rapid Fire – Wednesday, July 09

Zappos News Report Video 95% biz via internet, 4 week initial training program for ALL employees, 1 out of 7 (I think that’s right) UPS

July 10, 2008

Rapid Fire – Tuesday, July 08

MediaPost Publications – Judge: Complaint Web Site Protected From Suit – 06/27/2008 “A federal court has thrown out a defamation lawsuit against the site ConsumerAffairs.com,

July 9, 2008

Rapid Fire – Thursday, July 03

New Survey: 55% of Companies Not Prepared for Online Reputation Crisis “53% of companies are making reputation monitoring a strategic priority in 2008. Yet, only

July 4, 2008

Rapid Fire – Wednesday, July 02

Red Tettemer This agency has one of the nicest site’s I’ve seen in a long, long time. Usually the site the agency/practice has for themselves

July 3, 2008

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jake@jakemckee.com

CX 5essions

CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.