Blog

Interview: Community Hour

November 22, 2022

I had a great conversation with my ol’ friend, Blake Ethridge of the The Community Hour show about community, the early days, and all the

Home Game: The web comic for Community Managers

March 30, 2020

I’m proud to announce the launch of a new Web comic that Community5 CEO, Jake McKee and well-known comic artist, Greg Hyland have collaborated on:

Free Zoom Virtual Backgrounds For Download

March 19, 2020

As we all transition to more Work From Home (WFH) scenarios, we’re all learning how to improve our virtual meetings. One great technique to improve

The Community Signal podcast welcomes Jake McKee to talk about his experience building community with the adult LEGO fans. Listen here: http://www.communitysignal.com/lego-wasnt-always-open-to-your-ideas/

Confessions of a Super Fan

January 16, 2019

Community5 CEO Jake McKee takes the stage in Sweden to share insights about Super Fans.

2019 Community Predictions

January 15, 2019

Our friends at Vanilla Forums asked our CEO, Jake McKee to his observations of online communities in 2018 and the predictions for where the industry is going

Favorite Social Project of 2006

The year 2006 was a great year for social media projects with many fantastic projects launching or coming into their own. One of my favorites

January 24, 2007

Kudos Verizon

I’ve been waiting to be able to sign up for the Verizon FiOS service for some time. My friends have been teasing me about how

January 15, 2007

Great service! (x2)

In a world where delivering on customer expectations is surprising, and over delivering is unheard of, I am pleased to report two such over deliveries

August 8, 2006

Brand = User Experience

In this great article, I found a terrific synopsis of today’s "brand" environment: A Brand these days is a “User Experience” in the broadest sense

June 13, 2006

coComment

The second time I posted a blog comment, I knew that the person who created a solution to easily keep track of all of the

February 5, 2006

Welcome, StikiPad

I’ve been playing around with the new hosted wiki service, StikiPad for a bit during their beta. They’ve recently launched and let me say –

February 3, 2006

All for the cost of dinner

Steve Rubel pointed this story out: Last Night Jim Allchin, co-president of Microsoft’s Platforms, Products and Services Division met with a small group of bloggers

January 30, 2006

Authenticity

Reading this article about brands creating actual content as a way to grab new consumers made me smile. Companies are aiming for a more authentic

January 18, 2006

Dilbert Blog

Dilbert creator Scott Adams is blogging… and it’s damn funny. Check out his great blog – I think you’ll find it hilarious too. I’m certainly

December 13, 2005

Typepad downtime update mail

There’s doing it right, then there’s doing it spot on perfect. I just got this mail from Six Apart yesterday morning. If you wonder how

November 15, 2005

More Open Source Marketing

Firemonger is a project to "Help spread Firefox. Download this CD, burn it and give it to your friends and family". The Firemonger project is

October 19, 2005

Yes, Remarkable.

I recently received a package from Conference Calls Unlimited that included a one page letter and an advance copy of Seth Godin’s new book The

September 26, 2005

CONNECT

+1.214.566.5957
jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.