“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
Here’s a controversial idea that may get me unfollowed by all my Community Nerd friends… What if the community space stopped chasing the Chief Community
“Great to meet you, what do you do?” This past weekend we hosted an event in our home for a large group of people. I
Yurii Lazaruk and I had a great time talking about … well… me. Yurii’s belief is that it’s important to understand the people behind the work.
I had a great conversation with my ol’ friend, Blake Ethridge of the The Community Hour show about community, the early days, and all the
I’m proud to announce the launch of a new Web comic that Community5 CEO, Jake McKee and well-known comic artist, Greg Hyland have collaborated on:
If you’re part of a non-profit in Dallas, be sure to swing by the BarCampNPdallas tomorrow! Here’s the skinny: BarCampNPdallas is a gathering of folks
Yesterday and today I’ve been in Las Vegas at the WOMMA Summit. I’ve been doing the live blogging together with the always fantastic Shannon Stairhime
If you’re in or around Dallas, you might want to think about attending the Tweetup organized by Alexis at Forrester. She’s pulling together quite a
Social Media Club founders, Chris Heuer and Kristie Wells, are in town this weekend and Social Media Club Dallas invites you to join them for
Over at the Digital Nomads blog, Bruce posted an interview with me about being a Digital Nomad.
UPDATE: Very cool! This presentation has been chosen as a SlideShare featured presentation of the day! Thanks to Andrew Beard, my BlogOrlando keynote was live
This month has me speaking at several events on some fun panels. If you’re interested, here are the details. I hope to see you in
Whatever your politics, whatever you think of Hillary Clinton, her speech at the Democratic Convention this week was an amazing example of public speaking. Watch
This week is an exciting week for Social Media Club in the Dallas metroplex. We have not one but two events, one in Dallas and
Yesterday morning I had the distinct pleasure of joining Zane Safrit for his BlogTalk Radio program. We talked for 90 minutes about everything from community
If you’re trying to decide whether to attend BlogWorld Expo (where I’ll be speaking), remember this: It’s in Vegas. But more specifically, it’s a fun
For the last three years, I’ve sworn off speaking at SXSW. I’ve made bold proclamations that I’m going to have fun, stay out late, spend
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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