Blog

Product Management & Development Association Webinar

December 17, 2024

I’ve been fortunate to be able to present to several PDMA chapters this fall. It’s been an absolute delight with some really great discussion coming

Podcast Guest Interview: Minimum Viable Podcast

December 12, 2024

Elliott Poppel of General Collaboration and the Minimum Viable Podcast recently invited me on show to talk about community strategy and Community Driven Product Development

CDPD Introduction… via Google Notebook LLM podcast

October 11, 2024

Google has recently released a new AI tool, Notebook LLM. You can upload text and audio content and it will create a short recap “podcast”

Together We Create: Minnesota PDMA webinar

May 8, 2024

I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s

Pragmatic Institute Podcast Interview

April 24, 2024

I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out

2023 Reflections from a year of CX 5essions events

January 3, 2024

As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,

Latest Snapcast!

Once again Lee, Chris, and I all got together for a brief discussion via Skype. The discussion this week is the Kryptonite story, specifically my

May 4, 2005

New Snapcast – coming soon!

I’m currently preparing the next Community Guy Snapcast – and this one is going to be huge. I’ve contacted Joe Trippi, Howard Dean’s former campaign

April 22, 2005

Podcast – Episode 3

Time for another podcast! This one is being released as a full episode. This time around, the podcast is a three-way conference call between me,

April 11, 2005

Snapcast #4

The latest Snapcast is a bit different this time around. Christopher Carfi over at Social Customer Manifesto turned me onto TextAloud, a program that “reads”

April 9, 2005

Snapcast #3 – Robin Wolaner Interview

Continuing the review process of Naked in the Boardroom, check out the snapcast interview with the author, Robin Wolaner. The interview was fun, and we

March 18, 2005

Snapcast #2

After recording Snapcast #2 today, Lee from CommonCraft.com and I continued on and did another one. The second one focused on Lee’s trip to the

February 21, 2005

Snapcast #1

So I’ve coined a new term (I think) – Snapcast. It’s a short, down and dirty podcast. The idea is that between my big episodes,

February 21, 2005

Podcast – Car Test

I was playing around today while driving around town. I’m testing some options for podcasting via phone in my car. Here’s a short podcast to

February 19, 2005

Podcast #2

Show notes for Podcast #2! I Love Radio Community Related News IBM contributes 500 patents to the public www.GOP.com/Party Strangerhood.com New Jib Jab animation out

January 25, 2005

Podcast #1

Well, it’s done! The first podcast! It’s rough, it’s ugly, but it’s done! I’m going to work to improve… well, just about everything over the

January 11, 2005

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.