Hello future readers!
As you’re likely aware, I’m at SXSW today. Past Jake has written this entry so you wouldn’t be lonely while he was in Austin having fun. And in the spirit of great conference panels, check out Brian’s “Community and Customer Service” panel from a few weeks ago.
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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