A Community for Community Builders, Product Managers, and Customer Experience Professionals
CX Sessions is an exclusive and free 5 person event designed specifically for senior customer centricity professionals. This midday virtual gathering is dedicated to fostering connections, camaraderie, and insightful conversations.
60+ events
SOME FOOD
FOR THOUGHT
LET IT ALL
HANG OUT
BEATS A WEBINAR
ANY DAY
September 12
October 2
November 14
Whether you’re working in product development, community strategy and management, customer support, or customer success, you face many of the same customer centricity challenges every day that so many others do. Wouldn’t it be great to have some time aside from the daily grind to share, vent, learn, celebrate, and get inspired? In retrospect it seems obvious; we need a space to speak openly and honestly with our peers. We need a place to nerd out with people like us.
That’s how CX Sessions was born.
SEnior peers
Everyone who joins a CX Sessions event has been fully vetted and each event has a uniquely curated group of 5 attendees.
Attendees work at everything from startups to Fortune 50 companies. All attendees are highly experienced practitioners.
Invitations are for individual events but events often include returning attendees.
Once the event is over, each attendee is invited to the low traffic, high value Slack where all these senior smarties continue the conversation and support.
Virtual & Facilitated
Each event lasts 2 hours and is typically help mid-week at 11a-1p CT
Discussions are driven by the interests and needs of each unique event group, but past topics have included:
- Driving product adoption within passionate customer communities
- Increasing community engagement
- Considering alternatives to traditional call deflection metrics
- Breaking down silos between product development and community/support teams
- Scaling customer centricity as a business grows without losing the soul
Tasty Snacks
Every attendee receives a box of tasty curated snacks that they can eat during the session. It’s an excellent way to make a fun virtual session into a fantastic community experience.
Each item in the snack box is specifically chosen to create interesting pairings and flavor combinations.
You never know what unique and sometimes odd snacks you might get, but a dash of bourbon sea salt or a dip in local mint honey might delight your taste buds!
Dell
Snowflake
Salesforce
Stamps.com
Southwest Airlines
Principal Financial Group
PowerSchool
Asana
Microsoft
SAP
Spotify
Meta
Cisco
Canon
Yelp
Stamps.com
Square
Yelp
GoDaddy
5 people.
Infinite connections.
CX Sessions is a gathering I host once a month online at no charge. I designed it as a free, small group, no-sales event where the focus is solely on community nerdery, facilitated by a perfectly delightful box of tasty treats. After all, what better thing to bring people together and get them talking than food?
Who’s going to
be there?
My invitation list for each and every event ensures a well-balanced, non-competitive group of five people in a relaxed and welcoming atmosphere that allows participants to feel comfortable—and talkative. Great connections come from great conversation, and CX Sessions encourages positive, safe, frank, and open discussion around topics we all care about.
Why 5?
Food.
The universal language of community.
Nothing brings people together like a good bite to eat. Since we were little children, we’ve been gathering around the table with family and friends to share a meal. So I always strive to make CX Sessions a unique community experience by creating a custom menu of tasty noshes delivered to your door.
Get Invited.
As you can imagine, there are only 5 seats for each CX Sessions event, and I curate the guest list to ensure no conflict of interest and a great get together. If you’re interested in joining us, please fill out the form on my signup page. If I can match you up, I would love to host you at CX Sessions soon.
Are you an AI practitioner doing good work in the AI space? AI Sessions is for you! The same great 5 person, virtual, snack-fueled event that has made CX Sessions so much fun over the years.
CX Sessions is a free event for attendees, made possible by our wonderful sponsors who understand that the best way to connect with potential customers is through direct support of community events. Rather than having to advertise or promote to hundreds or thousands, CX Sessions puts your name/product directly in front of the decision makers you’re trying to reach.
Are you and your company interested in sponsoring an event? You can find out more by downloading the sponsorship document. Drop an email and we can discuss how to best design your sponsorship to fit your needs and budget.
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