UPDATE: Very cool! This presentation has been chosen as a SlideShare featured presentation of the day! Thanks to Andrew Beard, my BlogOrlando keynote was live
Note from Jake: My genius buddy Ashley Glennon from T-Mobile’s product design team was at Web 2.0 Expo last week. We were emailing back and
If you’ve been reading my blog for a while, you’re probably growing tired of this post once a year. But you may also remember that
For years, comedians have made jokes about the “Inspector #34” stickers, tags, and inserts we find in the products we buy. Most of these jokes
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) If you’re interested in
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Dovetailing the conversation about
One of the best things about my job (and this industry) is that I get the chance to work with truly kindred spirits. The people
In the course of a month, I usually get one or two advanced review copies of books about community/social media/business strategy/web culture. It’s fantastic that
I’ve been meaning to post this for a while – Heather Champ, Flickr’s community manager shares some community lessons. Good stuff. (Thanks to Brian for
Last week’s trip to Seattle for the Microsoft for the Microsoft Technology Summit 2008 got me thinking about the power of bringing customers and employees
At SWSWi, one of my many hallway conversations revolved around the trouble of getting profiled on TechCrunch. My fellow “mobile panelist” (thanks Chris Heuer for
What is Open-Innovation exactly? That’s the question that Dub Studios spotlights. Henry Chesbrough is Executive Director of the Centre for Open Innovation, a unit of
Chris: “How would you like to attend the Microsoft Technology Summit in Redmond?” Me: “I use a Mac and don’t do development, you sure?” Chris:
One of my LEGO community friends is an amazing photographer and has been a Canon fan for years. I remember him using Canon before I
In another medium jumping use of the Flickr API, I found PhotoTimeCapsule, from the photography geeks at Photojojo comes. Every couple weeks, the Time Capsule
First they ignore you. Then they laugh at you. Then they fight you. Then you win. – Mohandas Gandhi Thanks to Doc Searls for pointing
I know I linked to this the other day, but seriously, watch this. It’s well worth your time.
I came across my all-time favorite YouTube video (embedded below) today and notice something amazing… look at the stats: 3.7 million views. Say that out
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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