Earlier this week I wrote about the problems with calling your customers “weirdos”. The Mastercard commercial below reminded me how this phenomenon shows up in many parts of our life. Everyone’s weird unless it’s us being weird. Then it’s normal, comfortable, and supportive.
UPDATE:Apparently I’m not the only one that thinks this way.
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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