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I just got a call from a company I sometimes do business with asking me to join their loyalty/rewards program. The caller was a nice

So yesterday, I announced Community Contest 2007. I didn’t give away too many details… I’m such a tease, eh? Here’s another couple of nuggets of

There’s nothing I like better than giving away cool stuff to smart people. Lucky for you, fair reader, I find myself with a stack of

I’m excited to participate in Blog Action Day today. If you’ve not heard about it, it’s another, cooler way of turning the network effect of

This week we’ve closed out an open position from the Community Guy Job Board because it’s been filled. Yeah! BlogCatalog/Social Interaction Design  (San Antonio) Community Server

My new buddy Geoff asked me to answer a few questions for his blog, The Buzz Bin. Here’s a teaser. BB: Webinars tend to be

Earlier this week I wrote about the problems with calling your customers “weirdos”. The Mastercard commercial below reminded me how this phenomenon shows up in

Earlier this week I wrote about the problems with calling your customers “weirdos”. The Mastercard commercial below reminded me how this phenomenon shows up in

From my new favorite blog by Howard Owens: Innovation is not about doing the next great thing. It is about doing the next thing. Sometimes

“Everyone likes new inventions, new technology. People will never be replaced by machines. In the end life and business are about human connections. And computers

I’ve hearing a lot of industry insiders talking about how the word “conversation” is being overused and we need to move on. [1] [2] [3]