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Since my dust up a few weeks back, I’ve really been thinking a lot about the role of the Web and social media in the

There’s been a lot of discussion lately about where community management should fit into an organization. There a lot of complex, nuanced answers to that

I was reading the latest issue of FastCompany (not one of their finest issues, by the way) and was intrigued by the article “A mad

Andy asks Ty, Inc., makers of the Beanie Babies line whether they are “evil, selfish, or stupid?” I’m wondering if it’s not all three. CHICAGO

Xeni Jardin shares her experiences trying to figure out how to handle the influx of stupidity that Boing Boing began to get through their comments.

BusinessWeek reports on the “State of Innovation”, and includes discussion of two different new surveys regarding innovation. One part in particular stood out to me:

Hugh McGuire’s latest article on HuffingtonPost, Porn Knows What It’s For — Do You? points out that traditional businesses like newspapers and music are looking

You may have heard the story by now: Mattel/Hasbro, makers of the Scrabble board game have asked Facebook to remove Scrabulous, one of Facebook’s top