Together We Create: Minnesota PDMA webinar
I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s
I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,
I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
For anyone who has developed community programs as part of a medium to large corporation, there are two words that can send shivers down their
In 2003, I was working on the community team at The LEGO Company, the maker of those fantastic and wonderfully ubiquitous plastic interlocking bricks. During
Most of us know that in the typical online community, it’s not kosher to post blatant marketing materials. But when confronted by other more nuanced
Let’s get this out of the way right up front: text-based communication is extremely difficult. In face-to-face communication, you have three forms of communication taking
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) If you’re interested in
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Dovetailing the conversation about
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) In the last few
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question: via yndygo: “How
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question: via several college
Earlier this week as part of the Ask the Community Guy feature, I attempted to answer the question “How do you hire a community manager?“.
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question – via …well…
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question – via Bill
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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