Blog

I’ve been duped!

What a difference an “s” makes… I posted about this seemingly clueless company. Turns out, it’s some sort of fraud. The real company is http://www.ibackup.net/ and

March 24, 2005

More Google Greatness

Google launches more cool stuff: Google Code What is code.google.com? Code.google.com is our site for external developers interested in Google-related development. It?s where we?ll publish

March 24, 2005

Homemade comics community

Another cool Boing Boing find: Our Parisian friends at Fluctuat.net and AEIOU are the creators of Gnomz, “a community that enables web users to create

March 24, 2005

Clueless Defined

Dear lord… this is bad. Really really bad. As Seth said, if I hadn’t seen this with my own eyes… NOTICE TO ALL IBACKUPS CUSTOMERS:

March 22, 2005

Tipping Point Primer

Regardless of whether you’ve read The Tipping Point or not (and if you haven’t, what’s wrong with you??), this Tipping Point Primer is a great

March 22, 2005

Earth to Sony – reality is a nice place

Yeah… it’s the P2P networks that are killing the music industry: Cory Doctorow: A Fiona Apple album that Sony decided not to release has become

March 21, 2005

Selling Community

Scott nails why “selling community” isn’t quite right. Here’s how it started: Last week, I got an mass email from There.com a virtual environment I

March 19, 2005

Niche is Nice

One of these days, I’m going to have enough cash on hand to head to one of the TrendWatching seminars. They’ve always looked nice, and

March 18, 2005

BBBT – Last Stop!

I’m the last stop on the Blog Business Book Tour! The book being reviewed is Naked in the Boardroom: A CEO Bares Her Secrets So

March 18, 2005

Apple: Stop suing!

When I was coming of age in the interactive/Web industry back in 1996 and 1997, Apple launched their Think Different campaign. I knew full well

March 17, 2005

Corporate Hate Sites

Forbes covers the top 9 corporate hate sites: Sometimes it seems that shoddy products and atrocious customer service go together like peanut butter and chocolate.

March 13, 2005

Friendster and Typepad make love

Friendster and Typepad have partnered up, and the results are damn fine. Friendster’s new blog functionality is powered by Typepad. Sure, Tribe.net has had blog

March 13, 2005

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.