2011: The Year of Photography
I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos
I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos
Last week, I found myself in a macrobiotic vegan restaurant. On the wall, they had the image below, titled “How to build a community”. I
Yesterday I wrote about the “LEGO is…” meme that I ran across on Flickr. I actually found this meme thanks to a Google Alert on
I left LEGO 4 years ago, but I still love it. It was more than a job, it was a life’s dream come true. Not
Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of
Paraphrasing Bono: There’s been a lot of talk, maybe too much talk about this year’s SXSWi. This next song is Douchey South by Douchey. This
Spike points out the value of the hidden easter egg on the relationship you build with your most dedicated fans. I finally got a chance
Speaking of TV losing its soul… how sad is it that your biggest fans have so little faith in you, they rally to stop you
My friend and fellow LEGO fan, Tim Courtney had a great write-up about his memories of the community team’s entrance into the fan community. It’s
Last week, I had the pleasure of interviewing one of the smartest cats in the community biz, Randy Farmer. Check out the video below. Randy
In the 2 years since I left LEGO, I’ve had to retrain myself to referring to people who buy stuff from companies as “consumers”. LEGO,
The fantastic outsourced moderation company, eModeration, has released a new whitepaper called “Five Techniques for Creating Safer Environments for Children“. It’s a quick and helpful
I just read about Barack Obama’s fundraising results for the month of April. Whether you agree with his politics or not, it’s amazing to see
Common Craft strikes again! Great work, Lee & Sachi! Social Media in Plain English from leelefever on Vimeo.
Online community pioneer Howard Rheingold posted this tweet. I loved it enough to share. I think idle chatter & pointless batter are part of the
Did you know that a ripe banana has more than 150 taste components? And beyond that, “taste” is influenced by the visual appearance, the aroma,
I had the pleasure of interviewing two rock stars in the online moderation space on behalf of the OCRN. Joe Cothrel from Lithium and Jay
When I say that this is the most significant thing you’ll read all year, it’s absolutely true. My job is to help people understand and
CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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