Blog

Chrysler tweet: an issue of process

March 16, 2011

Over the weekend, I had several people from big brands ask me what I thought about the Chrysler tweet debacle, and whether I thought the

SXSW as an API for industry collaboration

March 15, 2011

Exhausted. That’s about the only way I can describe how I feel after 6 days of SXSW Interactive. To be clear, this exhaustion doesn’t stem from the

Adult LEGO fandom hits TED

January 18, 2011

This makes me happy. When I started at LEGO (back in 2000), we struggled to get the attention of our colleagues in the office next

Why I canceled MySpace today

January 6, 2011

When my MySpace account refused to respect my request to unsubscribe all email notifications, I started asking why I shouldn’t just cancel my unused account.

2011: The Year of Photography

January 5, 2011

I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos

How to build a community

January 4, 2011

Last week, I found myself in a macrobiotic vegan restaurant. On the wall, they had the image below, titled “How to build a community”. I

Friday Goodness

The Friday Finds has been a bit slow lately, but that’s going to change. I’m back in the game! Guy Kawasaki’s blog – If you’re

March 3, 2006

Friday Finds – Podcast Resources

I’ve been cruising the Web looking for cool PSP movies for my trip to Denmark this week (through next). I thought I’d share some of

February 3, 2006

Great Johnnie Quote

I love this bit from Johnnie Moore: Here’s my effort: A company that lets its people blog is like a drink on the rocks. There

February 2, 2006

Presentation Fun

Check out this fun read about how Steve Jobs prepares for his big presentations.

January 20, 2006

Friday Finds

I’m going to do my best to get into a new habit of doing a link dump of the cool things I stumbled over or

November 19, 2005

Friday funny

Q: How many Internetters does it take to change a light bulb? A: 435,235 1 – to change the bulb 4 – to tell him

October 14, 2005

Friday Fun

It’s a bit late, but it makes this comic no less funny – Standing in line for Star Wars Episode III. The best part of

September 30, 2005

Friday Finds

It’s been quite a week for community around the Web. I’ve found a bunch of stuff of interest throughout the week and I’ve been too

March 25, 2005

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.