Five Lessons from Netflix

This article is a great look at how Netflix pulled off something amazing in building their business: The Five Lessons from the Netflix Startup Story. The article is a long but good read. The short version:

  1. Don’t let the naysayers get you down
  2. Build operations for a ‘wow’ customer experience
  3. Develop three-step solutions
  4. Copy the best
  5. Focus on rabid early adopters

For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.

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