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links for 2007-05-04

Pandora To Shut Out Non-U.S. Users Thursday Evening Americans should be ashamed of our copyright laws and the wholesale turnover of IP and copyright law

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May 4, 2007

links for 2007-05-02

You Call This Transparency? Good article about the reality of transparcency: “But you could alternately conclude that what’s playing out is the that idea of

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May 2, 2007

links for 2007-05-01

apophenia: 5 secrets to success Danah covers her secrets to success, and as always it’s worth a read. (tags: success danahboyd lifehacks) 3 Emotions to

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May 1, 2007

links for 2007-04-30

10 Reasons Commenting is Good For Bloggers Good article on why the commenting works, and why you should do it! (tags: blogging) Shifting Markets &

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April 30, 2007

Do you pass the Bus Test?

Ben points out an interesting, yet ultimately fruitless exchange between a brand manager and a blogger. Basically, a smart brand manager reaches out to blogger

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April 29, 2007

links for 2007-04-29

Tip Sheet: Customer Loyalty: Dos and Don’ts “In this tip sheet, five experts in facilitating customer loyalty offer dos and don’ts for small businesses attempting

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April 29, 2007
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CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.

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