More proof the world is shrinking…
For the last month or so my Mom has been in Costa Rica as a chaperon for a study abroad program. She’s in a part
For the last month or so my Mom has been in Costa Rica as a chaperon for a study abroad program. She’s in a part
Companies often look foolish to their consumers, that’s one of those business constants you can’t get away from. No matter how great your company is,
I recently wrote a whitepaper at work that may be of interest to you, fine reader. The whitepaper is titled “Options and strategies for a
You always know you’re in the big time, and either fully into societal acceptance or close to it when Congress comes after you… MySpace and
The LAPD has launched a terrific department blog, and it’s well worth a look. The reputation of the LAPD has taken a hit in years
Sometimes it’s the simple things – Roller Warehouse, a supplier of goods for skaters, has created a simple ad/news box that you can quickly and
In doing some work research, I came across a couple cool game theory blogs. There’s a ton of great content on these. Terra Nova A
I love finding new corporate blogs that show companies who are really "getting it". On Friday I found the new Southwest Airlines blog – Nuts
In the last couple of weeks there’s been a metric ton of discussion around the Chevy Tahoe Apprentice campaign. If you’ve been on a desert
Steve said, in reference to online communities: "Unrest compliments serenity… otherwise you couldn’t tell them apart" Classic!
One of the rock stars of the online community world, Derek Powazek (author of Design for Community) comments on the term User Generated Content: Can
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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