Blog

Looking Stupid

Companies often look foolish to their consumers, that’s one of those business constants you can’t get away from. No matter how great your company is,

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Moderation Whitepaper

I recently wrote a whitepaper at work that may be of interest to you, fine reader. The whitepaper is titled “Options and strategies for a

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Gaming Theory

In doing some work research, I came across a couple cool game theory blogs. There’s a ton of great content on these. Terra Nova A

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Southwest Blogs

I love finding new corporate blogs that show companies who are really "getting it". On Friday I found the new Southwest Airlines blog – Nuts

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Quote of the day

Steve said, in reference to online communities: "Unrest compliments serenity… otherwise you couldn’t tell them apart" Classic!

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Derek on the term UGC

One of the rock stars of the online community world, Derek Powazek (author of Design for Community) comments on the term User Generated Content: Can

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