Blog

It's not always about money

January 1, 2005

I often try to remind marketers that getting what you want is not always about paying somebody off. Act like a human, have a two-way

Provide the starting point

December 21, 2004

One thing I’ve noticed about fan groups is that they are essentially a massive tinderbox. They have so much potential for explosion that one spark

Silence meant security: Overcoming WWII Propaganda

A few weeks back, I was the guest of honor at a dinner that could only be described as “surreal”. Gathered around the table were

March 17, 2008

POLL: Do you enjoy the Rapid Fire posts?

I’ve noticed I’m now spending quite a bit of time each day collecting links for the nightly “Rapid Fire” posts. (See example) I’m curious… do

March 16, 2008

The difficulty of participation by the corporation

OK, let’s get this out of the way right up front – being a member of a corporation and participating in the Social Web is

March 16, 2008

Blingo.com: It really does work

I’m a huge fan and evangelist for Blingo.com (Google + prizes). So far, I’ve won 41 prizes from them, ranging from a PSP to multiple

March 15, 2008

Flickr turns 4

It seems like only yesterday I was signing up for my original flickr-based flickr user account (you know, before the made the completely obvious, yet

March 15, 2008

The Clueship and Making Culture

Doc has coined a new term: Clueship. So I came up with this noun: clueship. Meaning the ability to give or get clues. It’s one

March 14, 2008

SXSW 2008 Recap!

I’m just now finally caught up enough to sit down and write up my quick hit thoughts about SXSWi 2008. The key word for this

March 14, 2008

LEGO Space Returns!

It warms my heart to see news like this: LEGO has apparently been working with fans to design new LEGO Space sets via LEGO Factory.

March 13, 2008

Check your footer…

Want to make a 10 second fix to your community site that will visibly improve perception for new users? It won’t even require a designer

March 13, 2008

I’ve found a new phrase

Via my new Twitter friend, Jason DiMambro (aka: DiMambro on Twitter) “Nice to tweetcha!” Love it!

March 13, 2008

Twitter in Plain English

Once again, the marvelous video skills of Lee and Sachi bring home a complex concept in a few easy minutes. Check out Twitter in Plain

March 13, 2008

You can’t actually give 110%

During some random web surfing, I came across Crowell Interactive in San Diego. They have a beautiful corporate site, and I’m totally jealous. But what

March 12, 2008

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.