Blog

Observations and Predictions (2019 Edition)

December 5, 2018

My friends at Vanilla Forums asked me to add my observations of online communities in 2018 and the predictions for where we are going in 2019 to

The Power of Super Fans (podcast interview)

November 12, 2018

Nearly a year ago, my friend Reed Smith interviewed me for his Touch Point podcast. It was a fun conversation, and I wanted to share

Confessions of a Super Fan

September 3, 2018

One of my favorite speaking topics is super fans… those crazy, wonderful people who love your brand so much, they invest their body and soul

Jake McKee Consulting is alive!

October 4, 2016

Please forgive the obvious Short Circuit reference. I couldn’t help myself. Allow me to introduce myself… I’m Jake McKee, and I founded Jake McKee Consulting.

7 ways to support an emotional bond to a product

March 8, 2012

Humans do something really odd; we form emotional bonds with physical objects. The coffee mug we use every morning gives us a sense of comfort

Cool beta signup model

June 26, 2011

From turntable.fm: I haven’t seen this method of handling beta signups for new community tools. It’s a great way to both control and drive initial

Why Dell Continues To Use Social Media

Jeremiah interviews Bob Pearson (Twitter at bobpdell) Vice President, Communities & Conversations at Dell about their continued use of social media.

December 5, 2008

Sesame Street Simple

I think the term “Sesame Street Simple” is going to be my new mantra. It’s the approach I’ve always taken anyway; my clients tease me

December 4, 2008

Job Board Updates: 4 Job Openings & 4 Candidates

Hope you had a great Thanksgiving. Community Job Openings: Community Engagement Manager (Annapolis, MD) Social Media Specialist (Chicago, IL) Community Evangelist (East Greenbush, NY) Virtual

December 1, 2008

Coworking hits national media

Great MSNBC story on coworking. This is one to share with people who don’t quite follow what coworking is all about.

December 1, 2008

Ford Focus is the Windows Vista of the car world

Ford Focus is the Windows Vista of the car world Originally uploaded by communityguy I recently rented a Ford Focus on a business trip and

November 26, 2008

Job Board Updates: 3 New Candidates & 4 New Job Opportunities

I’m ramping back up the Job Board updates. Sorry for the delay in getting these updates flowing… things have been crazy! Community Job Openings: Community

November 25, 2008

[UPDATED] Dr Pepper scores thanks to Axl Rose

UPDATE: Apparently Guns N’ Roses is pissed. Their lawyer has sent a three page letter to Dr Pepper to voice more than a little concern

November 24, 2008

Sad news and Bad reactions

Some sad news in the blogosphere today. In a striking display of the power of live video, Abraham K. Biggs committed suicide on Wednesday while

November 22, 2008

Fanboy is the new black. Vader black.

First fanboy was made an official member word of the Merriam-Webster Collegiate Dictionary. Now, there’s a studio film by the same name. I laughed way

November 7, 2008

And now it’s time to change the world.

Grown men crying. Americans jumping for joy. World citizens cheering. This morning, we wake up to a President-Elect who has run and won a campaign

November 5, 2008

New book: Social Media Marketing – an hour a day

My friend Dave Evans has recently published a great book called “Social Media Marketing – an hour a day“. I had the pleasure of acting

October 20, 2008

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.