I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,
I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
Most of the time, pain and suffering isn’t something you want to see on display. But let’s be honest: sometimes misery is funny… assuming you’re
The sheer volume of amazing stats in this video makes my head hurt. Seriously, seriously hurt. This is a must watch.
Thanks to Lee, I stumbled on this incredible presentation by Dan Roam, author of “Back of the Napkin“, a great book about visual thinking and
Makes you wonder if the Facebook and Twitter downtime was coming from Iran…. Following on the heels of an unprecedented mass trial of 100 opposition
If you’re a space nerd, you’re going to love WeChooseTheMoon.org. What is it, you ask? Wechoosethemoon.org is an interactive experience recreating the historic Apollo 11
Wow. Still think that twitter is “pointless and dumb”? Online microblogging services like Twitter, a popular social media tool for many media companies and television
I recently blogged about the TIME Magazine article that railed on the 25 Things meme. Turns out, the meme was of huge benefit for Facebook.
Sarah Lacy posted on TechCrunch about the Facebook Terms of Service debacle. You know, the one where Facebook (again) made major changes (again) without properly
Is anyone else as irritated by the bouncing belly fat ads that seem to have taken over every blog ad network?
I’ve had several people ask me lately for information on what corporations are doing on Twitter. Here’s some great content around the topic: 40 of
Tuesday was Safer Internet Day, a day when organisations across Europe and the world focus on promoting safe, responsible Internet use among children and young
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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