Blog

Interview with Community Life

May 1, 2023

Yurii Lazaruk and I had a great time talking about … well… me. Yurii’s belief is that it’s important to understand the people behind the work.

Interview: Community Hour

November 22, 2022

I had a great conversation with my ol’ friend, Blake Ethridge of the The Community Hour show about community, the early days, and all the

Home Game: The web comic for Community Managers

March 30, 2020

I’m proud to announce the launch of a new Web comic that Community5 CEO, Jake McKee and well-known comic artist, Greg Hyland have collaborated on:

Free Zoom Virtual Backgrounds For Download

March 19, 2020

As we all transition to more Work From Home (WFH) scenarios, we’re all learning how to improve our virtual meetings. One great technique to improve

The Community Signal podcast welcomes Jake McKee to talk about his experience building community with the adult LEGO fans. Listen here: http://www.communitysignal.com/lego-wasnt-always-open-to-your-ideas/

Confessions of a Super Fan

January 16, 2019

Community5 CEO Jake McKee takes the stage in Sweden to share insights about Super Fans.

SpinSpotter announces Hall of Shame for Online Spin

(Disclosure: SpinSpotter is an Ant’s Eye View client) The very cool service, SpinSpotter has announced a really cool project: The Hall of Shame for Online

February 3, 2009

Top rated Super Bowl commercials

February 2, 2009

The first Social Media Presidential Administration

For months now, I’ve been calling Obama the Social Media Candidate (and eventually President), and a number of people have raised an eyebrow wondering what

January 23, 2009

Truly living in the Age of the Internet

At the Golden Globes last night, the always spectacular Tina Fey (yes, I have a crush) called out internet forum commenters as part of her

January 12, 2009

I need your feedback!

2008 was a fun year for me and CommunityGuy.com. I launched two major new features: Ask Community Guy and the Community Guy Jobs Board. I

December 11, 2008

Obama is living up to the transparency promise

In a bold and downright delightful move, Obama’s transition team has made a bold new move: In a memo released today, Obama-Biden Transition Project Co-chair

December 6, 2008

Why Dell Continues To Use Social Media

Jeremiah interviews Bob Pearson (Twitter at bobpdell) Vice President, Communities & Conversations at Dell about their continued use of social media.

December 5, 2008

More cool moderation services

Yesterday I pointed out Crisp Thinking as an example of the maturation of moderation services. Here’s one more example to back up my theory; check

December 3, 2008

New site launch: Connected By Distance

Every day in online communities around the Web and the world people are coming together, creating together, discussing, and sharing. There are literally hundreds of

December 2, 2008

Moderation Services are Maturing

My friend Tamara at eModeration turned me onto Crisp Thinking , a provider of community moderation software that helps live moderators make faster, better decisions.

December 2, 2008

Apple should reset all App Store reviews

For anyone who buys iPhone applications, you’ve likely noticed the incredible amount of junk in the iTunes store app reviews. Only recently did Apple require

November 30, 2008

Blogger Pitches – Some Thanksgiving Fun

In the last two weeks, I’ve gotten blogger pitched by a number of interesting new (and somewhat new) services. Since it’s Thanksgiving day, you’re likely

November 27, 2008

CONNECT

+1.214.566.5957
jake@jakemckee.com

CX 5essions

CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.