“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
Here’s a controversial idea that may get me unfollowed by all my Community Nerd friends… What if the community space stopped chasing the Chief Community
“Great to meet you, what do you do?” This past weekend we hosted an event in our home for a large group of people. I
Yurii Lazaruk and I had a great time talking about … well… me. Yurii’s belief is that it’s important to understand the people behind the work.
I had a great conversation with my ol’ friend, Blake Ethridge of the The Community Hour show about community, the early days, and all the
I’m proud to announce the launch of a new Web comic that Community5 CEO, Jake McKee and well-known comic artist, Greg Hyland have collaborated on:
(Disclosure: SpinSpotter is an Ant’s Eye View client) The very cool service, SpinSpotter has announced a really cool project: The Hall of Shame for Online
For months now, I’ve been calling Obama the Social Media Candidate (and eventually President), and a number of people have raised an eyebrow wondering what
At the Golden Globes last night, the always spectacular Tina Fey (yes, I have a crush) called out internet forum commenters as part of her
2008 was a fun year for me and CommunityGuy.com. I launched two major new features: Ask Community Guy and the Community Guy Jobs Board. I
In a bold and downright delightful move, Obama’s transition team has made a bold new move: In a memo released today, Obama-Biden Transition Project Co-chair
Jeremiah interviews Bob Pearson (Twitter at bobpdell) Vice President, Communities & Conversations at Dell about their continued use of social media.
Yesterday I pointed out Crisp Thinking as an example of the maturation of moderation services. Here’s one more example to back up my theory; check
Every day in online communities around the Web and the world people are coming together, creating together, discussing, and sharing. There are literally hundreds of
My friend Tamara at eModeration turned me onto Crisp Thinking , a provider of community moderation software that helps live moderators make faster, better decisions.
For anyone who buys iPhone applications, you’ve likely noticed the incredible amount of junk in the iTunes store app reviews. Only recently did Apple require
In the last two weeks, I’ve gotten blogger pitched by a number of interesting new (and somewhat new) services. Since it’s Thanksgiving day, you’re likely
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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