Blog

Are dead communities the sign of a dying industry?

May 20, 2009

With each new hype, new projects form often without appropriate staffing and resources, only to die down or off a short time later. Today, for

Thanks for the memories, Ford!

May 18, 2009

A few weeks back, the folks at Ford recently reached out to offer me a test drive of the new Lincoln MKS. I was a

The power of a great story

May 16, 2009

Shortly before Christmas last year, I needed a new watch. It was time to step up to a “big boy watch”, forsaking the $100 jobs

Success by 1000 Paper Cuts

April 2, 2009

As many of you know, I do quite a bit of public speaking. Most of my engagements focus on social engagement and customer experience, specifically

New site launched: 90-9-1.com

November 20, 2008

If you play in the community space at all, you’ve almost certainly heard or been part of a discussion revolving around the 90-9-1 Principle. Basically

Liveblogging WOMMA Summit

November 14, 2008

Yesterday and today I’ve been in Las Vegas at the WOMMA Summit. I’ve been doing the live blogging together with the always fantastic Shannon Stairhime

Where the f**k do ideas come from?

Ze Frank hits yet another one out of the park. If the F-word isn’t work appropriate, turn your speakers down.

May 1, 2008

Creating your own posse

A couple years back I was quoted in the book Primal Branding about my work with LEGO. Since reading the book, I’ve been fascinated with

April 30, 2008

Using the Flip Video in Marketing (Part II)

After SXSW 08, I wrote about how impressed I was with the Flip video camera and how they held huge opportunities for marketings and community

April 29, 2008

GET MY MESSAGE Contest – win a Nokia N95

Create a Commercial for Your Webpage, Win a Nokia N95 SOBCon attendees and all website owners alike are invited to submit a commercial for your

April 29, 2008

How to talk about your competitors

Josh started an interesting discussion in the beginning of April that I’ve been meaning to respond to. Basically he asks “Should you talk about your

April 29, 2008

FFF: Friday Flickr Find

bregenz stage Originally uploaded by vetlife2005 In what I hope to turn into weekly fare, I’m passing along some of my favorite finds on Flickr.

April 25, 2008

Great Presentations: One more tip for Mac users

A few weeks back, I wrote about my tips for creating a great presentation/speech and one of the tips encouraged you to start a fresh

April 24, 2008

The New Journalism

It seems like only yesterday that journalists were laughing at blogs and the idea that blogs might have something to offer the “news” space. Things

April 21, 2008

Common Craft Store Launches

Lee and Sachi at Common Craft have launched a very cool concept: The Common Craft Store where you can buy licensed versions of their amazing

April 16, 2008

Universal McCann’s senior VP-director of forecasting, veteran Robert Coen: “I can’t deny it anymore,” Mr. Coen said. “Things are pretty bad.” Sorry I must have

April 11, 2008

Big news!

Mobile post sent by sink using Utterz. Replies.

April 10, 2008

Jobs Update – tons of new, tasty community positions open!

It’s that time again – the lightning update for the Community Guy Jobs Portal! Job seekers Online News/Content Media Professional (Southeastern US) Social Media Video

April 9, 2008

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+1.214.566.5957
jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.