Blog

Innovation is simplicity

July 29, 2009

I’ve made the case many times that “innovation” can come in multiple forms. In fact, it’s often the seemingly minor things that capture our attention

Choosing difficulty (one for the space nerds)

July 15, 2009

If you’re a space nerd, you’re going to love WeChooseTheMoon.org. What is it, you ask? Wechoosethemoon.org is an interactive experience recreating the historic Apollo 11

Are dead communities the sign of a dying industry?

May 20, 2009

With each new hype, new projects form often without appropriate staffing and resources, only to die down or off a short time later. Today, for

Thanks for the memories, Ford!

May 18, 2009

A few weeks back, the folks at Ford recently reached out to offer me a test drive of the new Lincoln MKS. I was a

The power of a great story

May 16, 2009

Shortly before Christmas last year, I needed a new watch. It was time to step up to a “big boy watch”, forsaking the $100 jobs

Success by 1000 Paper Cuts

April 2, 2009

As many of you know, I do quite a bit of public speaking. Most of my engagements focus on social engagement and customer experience, specifically

Blogging Conferences

I love the trend I’m starting to see where conferences like South by Southwest (SXSW) are starting to have bloggers (usually people involved with the

June 11, 2004

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