I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,
I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
Aaron from the “We” Show interviewed me recently about… well, you guessed it: community stuff! It was a fun interview to do, and was great
I stumbled upon this blog post from the Gift Hub blog, where I’ve been called to task for… well… I’m not exactly sure. Here’s the
A while back I had the pleasure of speaking with Jay Cross, author of the brand new book, Informal Learning. It has been a while
A while back I talked to Fabio Cipriani about my corporate LEGO blog for a book he was writing. It’s out now, and I just
I had the pleasure of being invited by Eric over at MarketingMonger.com to talk about Social Media and Big in Japan and other assorted subjects.
The Fort Worth Star-Telegram has always been a solid paper when it comes to writing about technology. So it’s with great pleasure when I’m quoted.
OK, this is silly, but I’ll share my excitement anyway. As part of my work of advising the LAPD on their new blog, I stopped
If you’re interested, I’ve collected all of my podcast interviews I’ve done around various sites into one handy RSS feed. I’ll keep it updated as
I just saw a copy of another book I was interviewed for: Primal Branding. Looks like it’s going to be a fun read, and the
You’ll have to humor me here for a moment – I have a moment of ego to bask in! Being a community liaison, over the
In late 2002, 10 LEGO colleagues, me included, came together to develop the Community Strategy moving into the future. This group, the “Launch Crew” (we
Thought some of you might be interested to know that I was interviewed on another podcast, this time for the Architectonic blog. I’ve not listened
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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