I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,
I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
When I was a kid, a lot of my friends took piano lessons. Once a week, their parents would shuffle them off to some retired
WARNING: What lies ahead is a sappy, lovefest of a blog post. While it might be all squishy, it’s entirely heartfelt. Consider yourself warned. —
This video is absolutely hilarious! (FYI, the language is a bit salty)
A few months back, some bloggers were invited to fly onto the USS Nimitz, a working aircraft carrier. Reading the stories of the trip (here,
Thanks to Lee, I stumbled on this incredible presentation by Dan Roam, author of “Back of the Napkin“, a great book about visual thinking and
Very nicely done presentation on how to best approach social media. PRSA: "Social Media – Strategies instead of Tools" View more documents from Kevin Lim.
I have been “out there” on the Web for years now. Search my name and you can piece together a pretty solid picture of who
I swear, as nerdy as he is, I could listen to Will Wright talk about how to design games for hours on end.
If you’re a space nerd, you’re going to love WeChooseTheMoon.org. What is it, you ask? Wechoosethemoon.org is an interactive experience recreating the historic Apollo 11
Since I’m in Chicago this week, and since I’m cleaning out my inboxes (both virtual and physical), I thought I’d share some good stuff related
If you do any public speaking, be sure to watch this video. John Hodgman is an amazing (and hilarious) storyteller and his presentation shows it.
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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