
Pragmatic Institute Podcast Interview
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,
I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
Here’s a controversial idea that may get me unfollowed by all my Community Nerd friends… What if the community space stopped chasing the Chief Community
Before the Christmas festivities kick off, I wanted to wish everyone a Merry Christmas and a Happy New Year! For some Christmas fun, check out
Wow. That’s the only word I can use to describe the Adobe customer service experience I just had. And not in a good way. So
Teresa has tagged me with the latest blog meme: 5 things you don’t know about me. I have a terrible habit of buying books I
Last week I finally got fed up with my old cell phone (an Audiovox Smartphone). Don’t get me wrong, the phone was great, but it
It’s a sad, sad day for the Kim family. My heart goes out to them all. If you’re interested in dropping them a note of
After a long (but not horribly long) night and a long day here at Casa Del Hospital, I’m finally taking a bit of down time
Lately I’ve found myself in the midst of a number of conversations talking about the early days of the internet. I was one of the
The video below was featured on the YouTube home page last night. When I found the clip, it was late night Friday and I was
The video below was featured on the YouTube home page last night. When I found the clip, it was late night Friday and I was
Seriously, I need help. You know when you find something you like, and you use/consume/buy it until you’re just simply overwhelmed? Like when you say
That’s right, I’ve just upgraded this blog to BlogFusion v5. In fact, I’m using the cool Performancing blog editor, a new capability of v5. And
Sometimes I just don’t know enough to stay quiet. This weekend there was a bit of a blow up regarding the fact that of the
AIX Sessions is a comfortable, casual virtual gathering hosted once a month at no charge for senior-level product, customer engagement , and product professionals. It’s a small group of 5 smart folks focused on discussing anything and everything related to AI Experience Design (AIX).
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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