Imagine if every product was this personal
August 29, 2008
For years, comedians have made jokes about the “Inspector #34” stickers, tags, and inserts we find in the products we buy. Most of these jokes
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CX SessionS
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.