Blog

Chrysler tweet: an issue of process

March 16, 2011

Over the weekend, I had several people from big brands ask me what I thought about the Chrysler tweet debacle, and whether I thought the

SXSW as an API for industry collaboration

March 15, 2011

Exhausted. That’s about the only way I can describe how I feel after 6 days of SXSW Interactive. To be clear, this exhaustion doesn’t stem from the

Adult LEGO fandom hits TED

January 18, 2011

This makes me happy. When I started at LEGO (back in 2000), we struggled to get the attention of our colleagues in the office next

Why I canceled MySpace today

January 6, 2011

When my MySpace account refused to respect my request to unsubscribe all email notifications, I started asking why I shouldn’t just cancel my unused account.

2011: The Year of Photography

January 5, 2011

I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos

How to build a community

January 4, 2011

Last week, I found myself in a macrobiotic vegan restaurant. On the wall, they had the image below, titled “How to build a community”. I

What's "interesting"?

At SXSW, one of the audience members in one of the panels asked something like: "If your company has a bunch of people blogging, but

March 21, 2006

Business Blogging – more live blogging

More random thoughts – Great quote: “Blogs are to cats what the Web is/was to physics documentation” Sites mentioned: Inflight HQ GoogleAlert.com FeedFire Feed43 A

March 16, 2006

Essentials of Business Blogging

So here goes my first quasi-live blogging experience. I’m at the Essentials of Business Blogging seminar, and I have to admit that I thought this

March 16, 2006

Blog Business Summit here I come

I’m back from SXSW and off again to the Blog Business Summit. If you’re going to be there, look me up (or drop me an

March 15, 2006

Plogs!

We’ve been hearing about Plogs (Amazon’s "Product Blogs") for some time now, but I’ve yet to see them have any effect on my Amazon home

March 2, 2006

Welcome the newest bloggers!

Last week, two more people joined the Blogosphere: Malcolm Gladwell – Writer of the amazing book The Tipping Point. Matt Johnson – my long time

March 1, 2006

High volume blogs and comments

I don’t tend to comment on things from Jason Kottke, simply because by the time I get to reading his entries they’re well covered. But

January 27, 2006

Creating a book, one blog entry at a time

I just stumbled across this really interesting site – Writers Block Live. Basically, a former Apple employee is blogging his Apple experiences with the drive

January 21, 2006

Slate and Podcast Ads

I’ve become hooked on the Slate.com daily podcast. They are wonderful little 5-7 minute chunks of interestirng content off of the Slate.com site, read by

December 4, 2005

Getting it wrong – and welcome Donna!

Donna, the Kryptonite PR person is now blogging. You may remember Donna from her willingness to discuss the Kryptonite debacle here, here, here, here. Even

November 29, 2005

Dave Winer doesn't get it

Dave Winer posted this note recently: The thing that makes podcasting special is that it is accessible to everyone, not just companies with huge production

November 27, 2005

Dave Winer doesn’t get it

Dave Winer posted this note recently: The thing that makes podcasting special is that it is accessible to everyone, not just companies with huge production

November 27, 2005

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.