Blog

Cool beta signup model

June 26, 2011

From turntable.fm: I haven’t seen this method of handling beta signups for new community tools. It’s a great way to both control and drive initial

Chrysler tweet: an issue of process

March 16, 2011

Over the weekend, I had several people from big brands ask me what I thought about the Chrysler tweet debacle, and whether I thought the

SXSW as an API for industry collaboration

March 15, 2011

Exhausted. That’s about the only way I can describe how I feel after 6 days of SXSW Interactive. To be clear, this exhaustion doesn’t stem from the

Adult LEGO fandom hits TED

January 18, 2011

This makes me happy. When I started at LEGO (back in 2000), we struggled to get the attention of our colleagues in the office next

Why I canceled MySpace today

January 6, 2011

When my MySpace account refused to respect my request to unsubscribe all email notifications, I started asking why I shouldn’t just cancel my unused account.

2011: The Year of Photography

January 5, 2011

I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos

Blog update

I been working on upgrading this blog to the latest version of BlogFusion (v5 beta4) which adds a number of cool features – many of

July 24, 2006

What are bloggers blogging about?

The good folks at Pew Internet have a new study out that looks at bloggers. They have a wealth of info in their report covering

July 20, 2006

The Fourth Wall and Character Blogs

In theater there’s a term called the Fourth Wall – basically the boundary between the audience and the fiction. Imagine this: You’re watching the new

July 13, 2006

Long Tail Skypecast

The kind folks at Typepad sent me a notification of a fun Skypecast coming up: On July 24 at 1:30 PM (PST), Six Apart will

July 10, 2006

Tips for Blog Commenting

If you are taking the step to start commenting on blogs on behalf of your company, here is a great article on the etiquette of

June 21, 2006

No content? Add context!

If you’re business blogging and get stuck on what to post, don’t fall into the trap of repurposing your whitepapers or press releases. Don’t get

June 8, 2006

Another bad idea

Yet another money making scheme… Blogsitter.net. Are you a blogger? Do you face some no-internet-days, holidays or something else that keeps you from updating your

June 6, 2006

Deleting Blog Comments

Recently I posted a comment on a blog that was politely taking the blogger to task. See, I had read his subject line incorrectly thinking

June 5, 2006

Community Moderation Podcast

I just came across the Community Admin Show podcast. Very cool – especially since I’ve been neck deep in moderation issues at work. Great stuff

May 26, 2006

Non-Blog Blogs

Lately, the discussion of using blogging software/concepts as the core of a corporate web site rather than a separate section has come up a number

May 22, 2006

Southwest Blogs

I love finding new corporate blogs that show companies who are really "getting it". On Friday I found the new Southwest Airlines blog – Nuts

May 2, 2006

Great finds

I’ve come across a couple of great blogs lately that I’ve either just found or not paid due attention to in the past. Check them

April 25, 2006

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jake@jakemckee.com

CX 5essions

CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.