Blog

CDPD Introduction… via Google Notebook LLM podcast

October 11, 2024

Google has recently released a new AI tool, Notebook LLM. You can upload text and audio content and it will create a short recap “podcast”

Together We Create: Minnesota PDMA webinar

May 8, 2024

I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s

Pragmatic Institute Podcast Interview

April 24, 2024

I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out

2023 Reflections from a year of CX 5essions events

January 3, 2024

As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,

Podcast: Building Community/Business Alignment

December 11, 2023

I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can

Webinar discussion: Building ROI for customer communities

December 8, 2023

I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised

USS Green Bay, here I come!

A few months back, some bloggers were invited to fly onto the USS Nimitz, a working aircraft carrier. Reading the stories of the trip (here,

August 24, 2009

Confusing the blogging concept with the current ecosystem

Paul Boutin published an odd, and fairly short sighted article in Wired. His basic premise is that three things are driving blogging to irrelevance: Twitter

December 17, 2008

Graco blog is fantastic

As a (relatively) new parent, the Graco brand certainly has made a footprint in our household. Through a new Twitter friend, I found out about

March 3, 2008

My tips for a great presentation

(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) In the last few

January 27, 2008

Join me Friday for a Community Tips Webcast

On Friday I will be joining fellow blogger and podcast, Stuart Crawford for a webinar taking about my favorite subject: "Everybody goes home happy". Everyone

June 13, 2007

Blog Birthday Today!

Three years ago today I posted the first blog post on CommunityGuy.com. I’m taking a break from a client on-site session, which is good. Nobody

June 8, 2007

Big news on the CommunityGuy.com front

After watching the "Viral Garden Top 25 Marketing Blogs" list for some time now, I feel lucky to see that this very blog has made

June 1, 2007

Clue Unit #15: Interview with Deb Schultz on Transparency

To round out our month theme of transparency, the Clue Unit team interviewed Deb Schultz. Deb is a consultant and speaker who describes herself as

May 28, 2007

Clue Unit #14: Non-traditional Discussion of Transparency

Continuing our May theme of Transparency, Clue Unit episode 14 has been released! (click here to listen – MP3) (click here to subscribe to this

May 24, 2007

Comments have returned

Apparently I really have won the war. After only 48 hours of having comments turned off, I got the following message in my inbox: Hello

May 17, 2007

Lost the battle, won't lose the war

OK, fine. I’m throwing in the towel, at least temporarily. The manual spammers have won this battle, hopefully they won’t win the war too. In

May 13, 2007

Clue Unit Podcast: Transparency and Communities

Hot on the heels of the Digg.com craziness this week, we launch a new Clue Unit podcast. This episode is the first in a new

May 5, 2007

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.