Blog

CDPD and the PDMA kHub

February 20, 2025

I’m excited to share that I was invited by the Product Design and Management Association (PDMA) to write about Community Driven Product Development (CDPD) on

The Future of Product Management: Reusing and Reinvesting The AI Dividend

February 19, 2025

I recently spoke at Austin ProductCamp about the idea that we shouldn’t just be looking at AI as a cost saver, but as an opportunity

Product Management & Development Association Webinar

December 17, 2024

I’ve been fortunate to be able to present to several PDMA chapters this fall. It’s been an absolute delight with some really great discussion coming

Podcast Guest Interview: Minimum Viable Podcast

December 12, 2024

Elliott Poppel of General Collaboration and the Minimum Viable Podcast recently invited me on show to talk about community strategy and Community Driven Product Development

CDPD Introduction… via Google Notebook LLM podcast

October 11, 2024

Google has recently released a new AI tool, Notebook LLM. You can upload text and audio content and it will create a short recap “podcast”

Together We Create: Minnesota PDMA webinar

May 8, 2024

I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s

Feed Reader Highlights – April 7, 2009

Is Web 2.0 Abandoning the UGC Ship? Kindle Readers Ignite Protest Over E-Book Prices Do You Want Google To Have Access to Your Prescription Records?

April 7, 2009

Feed Reader Highlights – April 6, 2009

FriendFeed Is In Danger Of Becoming The Coolest App No One Uses

April 6, 2009

Feed Reader Highlights – March 28, 2009

Relationships are a commodity Being Timeless If You are Speaking About Social Media at a Conference…. WordPress Feature in USAToday Forrester Report on Social Media

March 28, 2009

Feed Reader Highlights – March 27, 2009

Whose Input Do You Most Trust For Your Purchase of Nomadic Products?

March 27, 2009

Feed Reader Highlights – March 25, 2009

Would you trade your car for a pair of skis?

March 25, 2009

Feed Reader Highlights – March 24, 2009

iPhone Makes Up 50 Percent of Smartphone Web Traffic In U.S., Android Already 5 Percent

March 24, 2009

Feed Reader Highlights – March 10, 2009

Video: Death Cab for Cutie Feels the Burn of ‘Grapevine Fires’

March 10, 2009

Feed Reader Highlights – March 9, 2009

Common Craft Kindle Books: Better on the iPhone

March 9, 2009

Feed Reader Highlights – March 5, 2009

Online Communities: Surviving & Thriving – Part 3 Scramble Live lets iPhone users play against Facebook users

March 5, 2009

Feed Reader Highlights – March 4, 2009

Pathfinder Starts Its Journey

March 4, 2009

Feed Reader Highlights – March 2, 2009

8 Little Things We Still Can’t Stand About the iPhone

March 2, 2009

Feed Reader Highlights – March 1, 2009

This Week’s Most Popular Posts [Highlights] WonderCon Whips Up Fan Fever ToysRUs Buys Toys.com At Auction For $5.1 Million Personal branding in the age of

March 1, 2009

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CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.