Blog

Observations and Predictions (2019 Edition)

December 5, 2018

My friends at Vanilla Forums asked me to add my observations of online communities in 2018 and the predictions for where we are going in 2019 to

The Power of Super Fans (podcast interview)

November 12, 2018

Nearly a year ago, my friend Reed Smith interviewed me for his Touch Point podcast. It was a fun conversation, and I wanted to share

Confessions of a Super Fan

September 3, 2018

One of my favorite speaking topics is super fans… those crazy, wonderful people who love your brand so much, they invest their body and soul

Jake McKee Consulting is alive!

October 4, 2016

Please forgive the obvious Short Circuit reference. I couldn’t help myself. Allow me to introduce myself… I’m Jake McKee, and I founded Jake McKee Consulting.

7 ways to support an emotional bond to a product

March 8, 2012

Humans do something really odd; we form emotional bonds with physical objects. The coffee mug we use every morning gives us a sense of comfort

Cool beta signup model

June 26, 2011

From turntable.fm: I haven’t seen this method of handling beta signups for new community tools. It’s a great way to both control and drive initial

Rule: Drop the Defensive

Rule: Drop the Defensive Being on the front lines of community interaction, whether through a community development team, fan relations team, or public relations team

August 1, 2005

Another good manifesto

I came across this intersting Craft Manifesto. I think it’s quite applicable to the current “participation economy” that we’re entering into. Using the word “craft”

June 12, 2005

Rewriting Kryptonite Response

I’ve been mulling over the responses that Kryptonite sent back. Something didn’t sit quite right with the answers until I was chatting with Johnnie Moore

April 26, 2005

Rule: Answer the pointless questions

As a community manager, you’re on the front lines. Assuming you’re doing things right and opening up the lines of communication, you have questions coming

March 26, 2005

The Rules

As you probably know by now if you follow this blog, I do community work for a living. I work day in and day out

March 23, 2005

Network Building

10 tools for network building: Technology (trackbacks, RSS, tags, etc.) Knowledge (who is influential, who is trusted, who is controversial, etc.) Online social skills (ability

March 17, 2005

Social Design and Community

Lee over at commoncraft.com points out some terrific points about Social Design vs. Community Building. Community building is not about toolsCommunity building is not about

March 11, 2005

Working with Communities

At the Blog Business Summit (that thing I so desperately wanted to be at) there seems to have been an interesting discussion about PR and

January 26, 2005

Provide the starting point

One thing I’ve noticed about fan groups is that they are essentially a massive tinderbox. They have so much potential for explosion that one spark

December 21, 2004

Increasing Readership

An interesting read on increasing readership for your blog.

September 11, 2004

Blogging Traits

Pucker Up takes a stab at the traits of the good blogger.

June 15, 2004

CONNECT

+1.214.566.5957
jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.