CDPD Introduction… via Google Notebook LLM podcast
Google has recently released a new AI tool, Notebook LLM. You can upload text and audio content and it will create a short recap “podcast”
Google has recently released a new AI tool, Notebook LLM. You can upload text and audio content and it will create a short recap “podcast”
I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,
I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
State Fair Syndrome (steit fâr sÌndroum): A group of symptoms commonly seen amongst event attendees that causes an overwhelming and unexplained desire to purchase items
Definitions are important. Language matters. We know that all community have stratifications amongst their members. Some members are very active, some very passive…a plenty of
My friends at Vanilla Forums asked me to add my observations of online communities in 2018 and the predictions for where we are going in 2019 to
Nearly a year ago, my friend Reed Smith interviewed me for his Touch Point podcast. It was a fun conversation, and I wanted to share
One of my favorite speaking topics is super fans… those crazy, wonderful people who love your brand so much, they invest their body and soul
Humans do something really odd; we form emotional bonds with physical objects. The coffee mug we use every morning gives us a sense of comfort
From turntable.fm: I haven’t seen this method of handling beta signups for new community tools. It’s a great way to both control and drive initial
Over the weekend, I had several people from big brands ask me what I thought about the Chrysler tweet debacle, and whether I thought the
Exhausted. That’s about the only way I can describe how I feel after 6 days of SXSW Interactive. To be clear, this exhaustion doesn’t stem from the
This makes me happy. When I started at LEGO (back in 2000), we struggled to get the attention of our colleagues in the office next
When my MySpace account refused to respect my request to unsubscribe all email notifications, I started asking why I shouldn’t just cancel my unused account.
I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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