Confessions of a Super Fan
Community5 CEO Jake McKee takes the stage in Sweden to share insights about Super Fans.
Community5 CEO Jake McKee takes the stage in Sweden to share insights about Super Fans.
Our friends at Vanilla Forums asked our CEO, Jake McKee to his observations of online communities in 2018 and the predictions for where the industry is going
My friends at Vanilla Forums asked me to add my observations of online communities in 2018 and the predictions for where we are going in 2019 to
Nearly a year ago, my friend Reed Smith interviewed me for his Touch Point podcast. It was a fun conversation, and I wanted to share
One of my favorite speaking topics is super fans… those crazy, wonderful people who love your brand so much, they invest their body and soul
Please forgive the obvious Short Circuit reference. I couldn’t help myself. Allow me to introduce myself… I’m Jake McKee, and I founded Jake McKee Consulting.
Comment and content moderation is a much discussed topic amongst our clients. Hell, it’s much discussed across the entire socialsphere. Most moderation systems, sadly, remain
Yesterday I wrote about the “LEGO is…” meme that I ran across on Flickr. I actually found this meme thanks to a Google Alert on
I left LEGO 4 years ago, but I still love it. It was more than a job, it was a life’s dream come true. Not
My friend Randy Farmer recently co-authored the new book Building Web Reputation Systems. I’ve just started reading the book, and if first impressions are anything,
Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of
Paraphrasing Bono: There’s been a lot of talk, maybe too much talk about this year’s SXSWi. This next song is Douchey South by Douchey. This
It’s that time of year again! This is a rehash of last year’s version, but that’s OK. It’s the same advice I’d give this year
During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck
My colleague, Jackie Huba interviewed Seth Godin about his latest book, “Linchpin“. It’s a great interview, but in particular two things stand out to the
While perhaps not the loneliest job in business, a Community Manager, especially the strategy building/implementing type is certainly at the top of the list of
Most of the time, pain and suffering isn’t something you want to see on display. But let’s be honest: sometimes misery is funny… assuming you’re
Over at the Feeding the Puppy blog, John has baked up an interesting concept to describe the social stuff vs. traditional advertising: Bonfires & Fireworks.
CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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