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I wonder how long it’ll take marketers to finally start to come around to the new reality of the market. If Mike’s thoughts are worth

I’ve still been thinking about this idea of how to define community. To follow-up my follow-up, I’d like to clarify a very important point. There

If you thought the recording industry was having “problems” from the changes in consumer usage of music, take a look at the radio industry. Those

I’ve been thinking a lot about the BzzAgent concept the last few weeks. I’m just not crazy about the idea of paying people to talk

Too often these days, businesses are seen by their consumers as entities rather than the groups of people that they really are. Small companies are

We fear what we don’t understand…. Oh, and people can be asshats online.

I was just chatting with Jennifer Rice about my recent “What is Community?” post. We were chatting on Skype this morning about my original post,

What is "community"? As a community development professional, this is a question that comes up often. I often have conversations with colleagues, industry friends, and