I recently had the pleasure of speaking to the Minnesota chapter of the Product Development and Management Association (PDMA) about Community Driven Product Development. It’s
I recently had the opportunity to join the Pragmatic Live podcast for a really fun discussion about Community Driven Product Development. You can find out
As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,
I had a great time with Jeff from the Gain Grow Retain podcast recently. Talking about one of my favorite topics: how community folks can
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
In the course of a month, I usually get one or two advanced review copies of books about community/social media/business strategy/web culture. It’s fantastic that
CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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