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The FCC and FAA are discussing allowing cell phones on planes. Just when air travel seems to have become our national gripe, along comes a

In another stroke of Google genius (those two words more and more seem to be associated, don’t they?), they’ve released a pretty cool method of

One of the biggest issues I run into as a community evangelist is that every time I seem to make major progress with the community,

When talking to friends and industry associates about the ideas of “community” as relates to their businesses, I often hear “Yeah, that may work for

I was reading this post over on CreatingCustomerEvangelists.com about the fact that it’s nearly impossible to find a phone number to call Amazon. When I

 Recently, Wired magazine ran an article about the phenomenon of fans creating their own ?commercials? for a product/service.             Though his ad looks like it