The power of a great story
Shortly before Christmas last year, I needed a new watch. It was time to step up to a “big boy watch”, forsaking the $100 jobs
Shortly before Christmas last year, I needed a new watch. It was time to step up to a “big boy watch”, forsaking the $100 jobs
As many of you know, I do quite a bit of public speaking. Most of my engagements focus on social engagement and customer experience, specifically
If you play in the community space at all, you’ve almost certainly heard or been part of a discussion revolving around the 90-9-1 Principle. Basically
Yesterday and today I’ve been in Las Vegas at the WOMMA Summit. I’ve been doing the live blogging together with the always fantastic Shannon Stairhime
UPDATE: Very cool! This presentation has been chosen as a SlideShare featured presentation of the day! Thanks to Andrew Beard, my BlogOrlando keynote was live
Note from Jake: My genius buddy Ashley Glennon from T-Mobile’s product design team was at Web 2.0 Expo last week. We were emailing back and
UPDATE: Turns out Slideshare was playing an April Fool’s Joke on its users. Not only did they send these notes out, they also added two
Is Web 2.0 Abandoning the UGC Ship? Kindle Readers Ignite Protest Over E-Book Prices Do You Want Google To Have Access to Your Prescription Records?
FriendFeed Is In Danger Of Becoming The Coolest App No One Uses
Please feel free to post any Community based Job Openings you may have or someone you know. http://communityguy.wpengine.com/jobs/ Community Manager – seeking AGENCY background Watertown,
TechCrunch covers a private viewing of the new FriendFeed. Notice anything funny in the first line of their article: On Friday the FriendFeed founders Bret
Last week I shut down my laptop at the office, drove 20 minutes to my presentation at the BMA Dallas, and turned on my laptop
As many of you know, I do quite a bit of public speaking. Most of my engagements focus on social engagement and customer experience, specifically
The question often comes up, “How can I monetize [our presence on] Twitter?” (or blogs, or any sort of social media tool, really) Let’s step
On a recent trip to Seattle, I was invited to sit down with Blake from Visible Technologies for a short interview. The video below is
I’m proud beyond words to share our latest announcement over at Ant’s Eye View. Long story short, the illustrious Sean McDonald (of Dell community fame)
Community Managers seeking a new job check out the 2 NEW Community Manager Jobs Posted! *NEW Community Manager – seeking AGENCY background Watertown, MA *NEW
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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