Why I canceled MySpace today
When my MySpace account refused to respect my request to unsubscribe all email notifications, I started asking why I shouldn’t just cancel my unused account.
When my MySpace account refused to respect my request to unsubscribe all email notifications, I started asking why I shouldn’t just cancel my unused account.
I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos
Last week, I found myself in a macrobiotic vegan restaurant. On the wall, they had the image below, titled “How to build a community”. I
Yesterday I wrote about the “LEGO is…” meme that I ran across on Flickr. I actually found this meme thanks to a Google Alert on
I left LEGO 4 years ago, but I still love it. It was more than a job, it was a life’s dream come true. Not
Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of
As many of you know, I do quite a bit of public speaking. Most of my engagements focus on social engagement and customer experience, specifically
If you play in the community space at all, you’ve almost certainly heard or been part of a discussion revolving around the 90-9-1 Principle. Basically
Yesterday and today I’ve been in Las Vegas at the WOMMA Summit. I’ve been doing the live blogging together with the always fantastic Shannon Stairhime
UPDATE: Very cool! This presentation has been chosen as a SlideShare featured presentation of the day! Thanks to Andrew Beard, my BlogOrlando keynote was live
Note from Jake: My genius buddy Ashley Glennon from T-Mobile’s product design team was at Web 2.0 Expo last week. We were emailing back and
If you’ve been reading my blog for a while, you’re probably growing tired of this post once a year. But you may also remember that
For years, comedians have made jokes about the “Inspector #34” stickers, tags, and inserts we find in the products we buy. Most of these jokes
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) If you’re interested in
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Dovetailing the conversation about
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) In the last few
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question: via yndygo: “How
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question: via several college
CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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