Webinar discussion: Building ROI for customer communities
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
I had the distinct pleasure of joining the Gain Grow Retain team for a fun conversation about community and ROI. As you won’t be surprised
“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this
Here’s a controversial idea that may get me unfollowed by all my Community Nerd friends… What if the community space stopped chasing the Chief Community
“Great to meet you, what do you do?” This past weekend we hosted an event in our home for a large group of people. I
Yurii Lazaruk and I had a great time talking about … well… me. Yurii’s belief is that it’s important to understand the people behind the work.
I had a great conversation with my ol’ friend, Blake Ethridge of the The Community Hour show about community, the early days, and all the
A few weeks back, the folks at the TLC book tours, asked me if I was interested in participating in the book tour to support
Fantastic. I’m not sure what more I can say to describe The Illusionist. Fantastic acting, writing, directing. But the most fantastic was the visual style
I loves me some movie trailers. It’s quite an art, really. Cutting a trailer from minimal footage, trying to entice, but not give away. Here’s
USA Today blogger Whitney Matheson writes about one of the best books (graphic or otherwise) that I’ve read in a while. I’m not sure why
My friend Andy Sernovitz, head of the Word of Mouth Marketing Association, has a new book coming out soon: Word of Mouth Marketing: How Smart
Portfolio Publishing sent me a copy of Seth Godin’s new book, Small is the New Big for review. It’s an interesting read, and like Seth’s
When I was 7 years old, I had what was arguably the best birthday party I’ve had yet. After going to see Superman (Superman III,
Companies often look foolish to their consumers, that’s one of those business constants you can’t get away from. No matter how great your company is,
This has to be the worst idea I’ve ever heard… Spot RunnerWe make it easy to get your business on TV It used to be
I read a lot of business books as I try to absorb as much data funneled into my brain as possible. The good ones I’ll
This is a really cool concept: PARK CITY, Utah — Give an infinite number of monkeys an infinite number of typewriters and you’ll eventually get
Came across an article today about fan films and their growing place in the world of film. Our most cherished sci-fi franchises are in a
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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