Blog

Chrysler tweet: an issue of process

March 16, 2011

Over the weekend, I had several people from big brands ask me what I thought about the Chrysler tweet debacle, and whether I thought the

SXSW as an API for industry collaboration

March 15, 2011

Exhausted. That’s about the only way I can describe how I feel after 6 days of SXSW Interactive. To be clear, this exhaustion doesn’t stem from the

Adult LEGO fandom hits TED

January 18, 2011

This makes me happy. When I started at LEGO (back in 2000), we struggled to get the attention of our colleagues in the office next

Why I canceled MySpace today

January 6, 2011

When my MySpace account refused to respect my request to unsubscribe all email notifications, I started asking why I shouldn’t just cancel my unused account.

2011: The Year of Photography

January 5, 2011

I don’t typically make New Year’s resolutions, but this year I’m trying it. Most of them focus around my photography: Get one of my photos

How to build a community

January 4, 2011

Last week, I found myself in a macrobiotic vegan restaurant. On the wall, they had the image below, titled “How to build a community”. I

Rapid Fire – Sunday, August 24

greg hughes – dot net – How to exclude a domain from your Google search results Greg Hughes points out a cool, undocumented trick for

August 25, 2008

Rapid Fire – Saturday, August 23

10 Great Webcomics You Should Not Share With Your Kids | Geekdad from Wired.com Need some new reading material? Here’s a list of 10 fun

August 24, 2008

Rapid Fire – Friday, August 22

1930s-40s in Color – a set on Flickr The flickr.com/commons project is really very cool. I love this collection of 1930-1940s color photos! Tags: photography,

August 23, 2008

Rapid Fire – Thursday, August 21

Mercenaries 2 co-op developer walkthrough – Joystiq Wow, Mercs 2 looks fantastic! I might have to step up to an Xbox 360 for this game!!

August 22, 2008

Rapid Fire – Sunday, August 17

BustedTees – Vandelay Industries Fantastic! I’ve always been surprised that Vandelay Industries or our old friend Art haven’t been played out on the web more often. Tags: tshirts,

August 18, 2008

Rapid Fire – Saturday, August 16

SPOTLIGHT IDEAS » The Top 100 Advertising, Marketing, Media & PR Blogs In case you’re looking for yet more reading from yet more smart people!

August 17, 2008

Rapid Fire – Monday, August 11

souvenirs – a set on Flickr A great gallery proving that you don’t have to spend tons of money to have fantastic impact. Tags: photography,

August 12, 2008

Rapid Fire – Sunday, August 10

20 Free eBooks About Social Media | chrisbrogan.com Chris provides a list of 20 cool looking ebooks for your reading pleasure. Tags: ebook, marketing2.0, dailylinks

August 11, 2008

Rapid Fire – Saturday, August 09

The 50 Most Famous Cars Of All Time | Ride Lust – Motion + Mobility “Whether they were notable for their superior performance, or for

August 10, 2008

Rapid Fire – Friday, August 08

ABC News: Forget the ‘$100 Laptop’ … Try $12! Forget the ‘$100 Laptop’ … Try $12! Tags: innovation, technology, dailylinks Balsamiq, a Mockup Creator in

August 9, 2008

Rapid Fire – Wednesday, August 06

An Evolving Cultural Curiosity: We Need A Fake Follow This is an interesting idea, but really points out the larger issue we all seem to

August 7, 2008

Rapid Fire – Sunday, August 03

How “Janet” Fooled the Twittersphere She’s the Voice of Exxon Mobil Exxon is having an open conversation with the world via twitter! Yeah! Oh wait,

August 4, 2008

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CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.