Blog

The Community Manager Role

April 16, 2010

Yesterday I wrote about the “LEGO is…” meme that I ran across on Flickr. I actually found this meme thanks to a Google Alert on

LEGO is… a fantastic meme

April 15, 2010

I left LEGO 4 years ago, but I still love it. It was more than a job, it was a life’s dream come true. Not

How to Develop Robust Moderation Methodology

March 23, 2010

Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of

Keep SXSWi Weird

March 20, 2010

Paraphrasing Bono: There’s been a lot of talk, maybe too much talk about this year’s SXSWi. This next song is Douchey South by Douchey. This

SXSW Survival Guide 2010

March 10, 2010

It’s that time of year again! This is a rehash of last year’s version, but that’s OK. It’s the same advice I’d give this year

The mind of a Community Manager

February 8, 2010

During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck

Blogging Rights

Another boon for blogging rights: OCEANPORT, N.J. (AP) — A New Jersey school district will pay $117,500 to a student who was punished for creating

November 16, 2005

Blogger help from the EFF

The Electronic Frontier Foundation has published two interesting documents: EFF: Legal Guide for Bloggers Whether you’re a newly minted blogger or a relative old-timer, you’ve

November 8, 2005

Comet

I’m not exactly sure what it’s going to be, but it looks interesting. And most everything coming out of SixApart is worth paying attention to.

October 18, 2005

Book Review: Podcasting Hacks

Through the relationship with the publisher of my book, I’ve gotten hooked up with O’Reilly, the coolest tech book publisher around. On occasion, they send

October 17, 2005

Corporate Blogging Examples

I’m doing some spring…er… fall cleaning, and noticed I’d been collecting links to corporate blogs but never posted them. Here you go! Monster.com (recruiting) –

October 11, 2005

Microsoft and Blogging

Lee from Common Craft has been doing some work with Microsoft lately. He has some very interesting observations about MS and their blogging overall. Here’s

September 30, 2005

iTunes, Podcasting, and Paranoia

Steve raises a good point: Apple isn’t Long Tail friendly to podcasters. As I browse through the podcasts on the iTunes Music Store at the

July 30, 2005

Continuing iTunes Podcast Saga

We’re opening day 17 of not having my podcast feed listed in iTunes 4.9. Came across an article similar to my previous entry regarding the

July 13, 2005

Still no iTunes love

Well, it’s been 13 days now, and still no placement of the CommunityGuy.com podcast in the iTunes Music Store directory. And no notification of status.

July 11, 2005

Apple joins podcast fray

One of the least community friendly companies around, Apple (yes Apple) screws up what could have been an amazing opportunity. Yesterday they launched iTunes 4.9.

June 30, 2005

Queer Eye Podcasts

Queer Eye for the Straight Guy is now podcasting their weekly Hip Tips. Great idea!

June 18, 2005

Darth Vader is blogging

Darth Vader has, apparently, started blogging! At any rate, the attack on the hidden rebel base began and I had General Veers mount a ground

May 6, 2005

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.