Blog

The Community Manager Role

April 16, 2010

Yesterday I wrote about the “LEGO is…” meme that I ran across on Flickr. I actually found this meme thanks to a Google Alert on

LEGO is… a fantastic meme

April 15, 2010

I left LEGO 4 years ago, but I still love it. It was more than a job, it was a life’s dream come true. Not

How to Develop Robust Moderation Methodology

March 23, 2010

Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of

Keep SXSWi Weird

March 20, 2010

Paraphrasing Bono: There’s been a lot of talk, maybe too much talk about this year’s SXSWi. This next song is Douchey South by Douchey. This

SXSW Survival Guide 2010

March 10, 2010

It’s that time of year again! This is a rehash of last year’s version, but that’s OK. It’s the same advice I’d give this year

The mind of a Community Manager

February 8, 2010

During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck

How to use current events for marketing

My buddy Jason Falls just emailed me about a new project that Maker’s Mark has kicked off. Using the election cycle crazy, they’ve launched an

August 27, 2008

Marketing = Passion = Changing the World

My clients are going to be rolling their eyes over this video, but it’s only because I’ve been making this point for years. Apparently not

August 25, 2008

Job Board Update: 7 New Candidates & 10 New Jobs

Lots of new job openings and job seekers! Community Job Seekers B2B Community Strategist and Manager (Los Angeles, CA) Community Manager seeking Work at Home employment (Huntington

August 25, 2008

Job Board Update:7 New Candidates & 10 New Job Openings

Lots of new job openings and job seekers! Community Job Seekers Looking for telecommute or traveling Community Manager position () Community Manager seeking Work at Home

August 18, 2008

Job Board Updates: 7 New Candidates & 10 New Job Postings

Lots of new job openings and job seekers! Community Job Seekers Looking for telecommute or traveling Community Manager position () Community Manager seeking Work at Home

August 11, 2008

CAB Exchange Event Recap

Shortly before leaving for my wonderful vacation, I headed to San Jose to attend the CAB Exchange. You may recall that I wrote about the

August 11, 2008

FFF: Calatrava’s Olympic Agora

Greece – Athens – Calatrava’s Olympic Agora Originally uploaded by darrell godliman I know it’s not Beijing, but I love this photo and it’s sorta

August 8, 2008

Zappos pays new employees to quit

Can you imagine showing up to your first day of a new job and being offered $2000 to walk out the door that very same

August 5, 2008

Job Board Update: 7 New Candidates & 10 New Job Openings

Lots of new job openings and job seekers! Community Job Seekers Looking for telecommute or traveling Community Manager position () Community Manager seeking Work at Home

July 28, 2008

Go Scott Monty!

Genius social media guy, Scott Monty has taken the plunge and joined Ford as their in-house social media guru. Adweek has the details (and a

July 19, 2008

OCRN: The Online Community Marketing, Growth and Engagement Report

The Online Community Research Network has released their latest research project: “The Online Community Marketing, Growth and Engagement Report”. Join up with the OCRN to

July 17, 2008

Social Media and Special Effects

On the way to see “Wanted” last weekend, I ran into some friends. I mentioned I was going to see the movie and they shared

July 16, 2008

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.