Community5 CEO Jake McKee takes the stage in Sweden to share insights about Super Fans.
Our friends at Vanilla Forums asked our CEO, Jake McKee to his observations of online communities in 2018 and the predictions for where the industry is going
My friends at Vanilla Forums asked me to add my observations of online communities in 2018 and the predictions for where we are going in 2019 to
Nearly a year ago, my friend Reed Smith interviewed me for his Touch Point podcast. It was a fun conversation, and I wanted to share
One of my favorite speaking topics is super fans… those crazy, wonderful people who love your brand so much, they invest their body and soul
Please forgive the obvious Short Circuit reference. I couldn’t help myself. Allow me to introduce myself… I’m Jake McKee, and I founded Jake McKee Consulting.
How many times have you visited a corporate or “official” site and been told nothing but how wonderful the product/service is. There’s no comparison, no
It’s easy to talk about those companies who don’t get it, or aren’t doing things like they should. There’s plenty of examples out there. But
On Monday morning, the tech world was a buzz with the news of the Adobe/Macromedia merger. As I’ve watched this unfold, I can’t say enough
Author Steve Krug is working on the second edition of the amazing Web usability book Don’t Make Me Think, and has asked for help in
After my rant about the eBay spoof auto-reply email, Jeff followed up with an example of a good response. Thanks, Jeff!
This morning, I pulled out my Bose noise canceling headphones, one of my most cherished possessions. When I turned the ear cup to put them
I love great customer service experiences. For Christmas, my folks bought me an iTalk for my iPod. I had originally picked up a Belkin Universal
AIX Sessions is a comfortable, casual virtual gathering hosted once a month at no charge for senior-level product, customer engagement , and product professionals. It’s a small group of 5 smart folks focused on discussing anything and everything related to AI Experience Design (AIX).
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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