2019 Community Predictions
Our friends at Vanilla Forums asked our CEO, Jake McKee to his observations of online communities in 2018 and the predictions for where the industry is going
Our friends at Vanilla Forums asked our CEO, Jake McKee to his observations of online communities in 2018 and the predictions for where the industry is going
My friends at Vanilla Forums asked me to add my observations of online communities in 2018 and the predictions for where we are going in 2019 to
Nearly a year ago, my friend Reed Smith interviewed me for his Touch Point podcast. It was a fun conversation, and I wanted to share
One of my favorite speaking topics is super fans… those crazy, wonderful people who love your brand so much, they invest their body and soul
Please forgive the obvious Short Circuit reference. I couldn’t help myself. Allow me to introduce myself… I’m Jake McKee, and I founded Jake McKee Consulting.
Humans do something really odd; we form emotional bonds with physical objects. The coffee mug we use every morning gives us a sense of comfort
The year 2006 was a great year for social media projects with many fantastic projects launching or coming into their own. One of my favorites
I’ve been waiting to be able to sign up for the Verizon FiOS service for some time. My friends have been teasing me about how
In a world where delivering on customer expectations is surprising, and over delivering is unheard of, I am pleased to report two such over deliveries
In this great article, I found a terrific synopsis of today’s "brand" environment: A Brand these days is a “User Experience” in the broadest sense
The second time I posted a blog comment, I knew that the person who created a solution to easily keep track of all of the
I’ve been playing around with the new hosted wiki service, StikiPad for a bit during their beta. They’ve recently launched and let me say –
Steve Rubel pointed this story out: Last Night Jim Allchin, co-president of Microsoft’s Platforms, Products and Services Division met with a small group of bloggers
Reading this article about brands creating actual content as a way to grab new consumers made me smile. Companies are aiming for a more authentic
Dilbert creator Scott Adams is blogging… and it’s damn funny. Check out his great blog – I think you’ll find it hilarious too. I’m certainly
There’s doing it right, then there’s doing it spot on perfect. I just got this mail from Six Apart yesterday morning. If you wonder how
Firemonger is a project to "Help spread Firefox. Download this CD, burn it and give it to your friends and family". The Firemonger project is
I recently received a package from Conference Calls Unlimited that included a one page letter and an advance copy of Seth Godin’s new book The
CX 5essions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX 5essions Professional and CX 5essions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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