Blog

Taking back CX

Here’s a controversial idea that may get me unfollowed by all my Community Nerd friends… What if the community space stopped chasing the Chief Community

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Where's Jake?

Have you been wondering where I disappeared to the last few days? I bought an iPhone. What do I think, you ask? Can’t. Talk. Must.

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LEGO: Seven Years Later

This time seven years ago, the LEGO Company was only just beginning to work on introducing themselves to their adult community, and were finally getting

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For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.

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