Blog

As the leader of the CX 5essions events I had a unique vantage point in 2023 as I brought together 50+ leaders in community, CX,

“When’s the best time to get our customers/fans involved in the product development lifecycle?” This is a question I’m asked frequently. The answer to this

Here’s a controversial idea that may get me unfollowed by all my Community Nerd friends… What if the community space stopped chasing the Chief Community

“Great to meet you, what do you do?” This past weekend we hosted an event in our home for a large group of people. I

Yurii Lazaruk and I had a great time talking about … well… me. Yurii’s belief is that it’s important to understand the people behind the work.

I had a great conversation with my ol’ friend, Blake Ethridge of the The Community Hour show about community, the early days, and all the

I’m proud to announce the launch of a new Web comic that Community5 CEO, Jake McKee and well-known comic artist, Greg Hyland have collaborated on:

As we all transition to more Work From Home (WFH) scenarios, we’re all learning how to improve our virtual meetings. One great technique to improve

The Community Signal podcast welcomes Jake McKee to talk about his experience building community with the adult LEGO fans. Listen here: http://www.communitysignal.com/lego-wasnt-always-open-to-your-ideas/