Blog - Page 6 of 143

How to Develop Robust Moderation Methodology

March 23, 2010

Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of

Keep SXSWi Weird

March 20, 2010

Paraphrasing Bono: There’s been a lot of talk, maybe too much talk about this year’s SXSWi. This next song is Douchey South by Douchey. This

SXSW Survival Guide 2010

March 10, 2010

It’s that time of year again! This is a rehash of last year’s version, but that’s OK. It’s the same advice I’d give this year

The mind of a Community Manager

February 8, 2010

During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck

Linchpins and Community Managers: The artists of the business world

January 28, 2010

My colleague, Jackie Huba interviewed Seth Godin about his latest book, “Linchpin“. It’s a great interview, but in particular two things stand out to the

The loneliest job in business

January 25, 2010

While perhaps not the loneliest job in business, a Community Manager, especially the strategy building/implementing type is certainly at the top of the list of

The Social Media Guru

This video is absolutely hilarious! (FYI, the language is a bit salty)

October 6, 2009

Mommy Madness: The power of a single influencer

Last week on the Ant’s Eye View blog, I posted an interview with Amy Krause from Velocity Marketing. Velocity, together with CBS Radio and the

October 5, 2009

AEV @ SXSW

The Ant’s Eye View team has four sessions in the SXSW 2010 Panel Picker this year. We need your help! Can you vote us up?

August 31, 2009

The United Breaks Guitars Effect

Last week I wrote about the United Breaks Guitars story and the reaction that because it wasn’t directly responsible for a drop in United stock

August 26, 2009

USS Green Bay, here I come!

A few months back, some bloggers were invited to fly onto the USS Nimitz, a working aircraft carrier. Reading the stories of the trip (here,

August 24, 2009

Healthcare Reform Explained by Dan Roam

Thanks to Lee, I stumbled on this incredible presentation by Dan Roam, author of “Back of the Napkin“, a great book about visual thinking and

August 24, 2009

Great Presentation: Social Media Strategy Instead of Tools

Very nicely done presentation on how to best approach social media. PRSA: "Social Media – Strategies instead of Tools" View more documents from Kevin Lim.

August 17, 2009

Absolutely amazing video: U2 Spyplane Ride

August 14, 2009

A humbling story

I have been “out there” on the Web for years now. Search my name and you can piece together a pretty solid picture of who

August 13, 2009

8 tips for successfully working with your legal team

For anyone who has developed community programs as part of a medium to large corporation, there are two words that can send shivers down their

August 12, 2009

Case Study: Comics in Community Communication

In 2003, I was working on the community team at The LEGO Company, the maker of those fantastic and wonderfully ubiquitous plastic interlocking bricks. During

August 10, 2009

The United Breaks Guitars Affect on United Airlines

Did you hear about (or more importantly see the YouTube video) of the United Breaks Guitar song and story? Here’s how the Vanno blog sums

August 9, 2009